5 Questions to Ask When Hiring a Property Manager
5 Questions Every Property Owner Should Ask When Hiring a New Property Manager
Choosing the right property manager can make or break your rental investment. Whether you're frustrated with your current manager or starting fresh with your first property, it's crucial to ask the right questions before signing a contract. These five questions will help you assess whether a property manager is equipped to protect your property, maximize your income, and keep tenants happy.
1. What Services Are Included in Your Management Fee?
Not all property management packages are created equal. Some include everything from tenant placement to 24/7 maintenance coordination, while others charge extra for basic tasks. Ask what’s covered in the monthly fee and what services incur additional costs. Understanding this up front can prevent unwelcome surprises later.
2. How Do You Screen Tenants?
Your rental income depends on placing reliable tenants who pay on time and treat the property with care. A good property manager should have a thorough screening process, including background checks, credit reports, income verification, and landlord references. Ask for details and metrics, like average tenant turnover or eviction rates.
3. How Do You Handle Maintenance and Repairs?
Maintenance issues can quickly sour tenant relationships—and drain your wallet. Ask whether they use in-house maintenance staff or third-party vendors, how emergencies are handled, and if you’ll be consulted for non-emergency repairs over a certain dollar amount. Transparency and responsiveness are key.
4. What Is Your Communication Style and Reporting Schedule?
You want a manager who keeps you in the loop. Ask how often you’ll receive updates, what kind of reporting you can expect (financial statements, inspection photos, etc.), and how quickly they respond to owner inquiries. Clear communication is a major indicator of long-term satisfaction.
5. What Happens If I Want to Terminate the Contract?
Finally, read the fine print. Ask about the cancellation policy, notice period, and any termination fees. A reputable property manager won’t lock you into a long-term relationship without an exit strategy. Make sure you're not stuck with a manager who doesn’t deliver.
Final Thought:
Interviewing a property manager is more than a formality—it’s your opportunity to protect your investment. The right questions will uncover how the company operates, communicates, and supports both you and your tenants.
If you're looking for a team that combines experience, transparency, and personal attention, Beggs Property Management is always happy to walk you through how we do things—and why it works. No pressure. Just straight answers.
