Tenant FAQs

• Can you hold a place before I apply?

  No. Applications are processed on a first come first serve basis. The first applicant that applies, provides all information, and has paid all fees will be processed first. We encourage you to act promptly if you are interested in a particular unit. If more than one applicant applies simultaneously, the stronger applicant will be processed first. We only process one application at a time. If your application is not processed, your application fee will be refunded.

• Do I pay first month’s rent and last month’s rent with my security deposit?

  No. When making an application we take a "Unit Reservation Deposit" that is equal to your security deposit. If approved, the Unit Reservation Deposit is converted into the Security Deposit. Upon signing of the lease only your first month's rent will be due.

• When is my rent due?

  Rent is due on the 1st of the month. Late fees will be charged if your rent payment is not received by noon on the 5th. Accounts that are past due and not in good standing are subject to interest charges and/or legal and collection costs.

  Payments are accepted 24 hours a day 7 days a week via the tenant portal. ACH payments are at no cost to you. Credit/debit card payments are subject to transaction fees. Payments processed by our office by phone, check, or money order, are subject to a $15.00 processing fee.

• How old do you have to be to apply?

  18 years old is the minimum age to apply.

• Is the deposit refundable?

  Yes, but only if the unit is returned to us clean, to our standard, and undamaged.

• When I move out, what do I need to do to receive my full security deposit back?

  In order to receive your full security deposit back, the unit must be returned free of damage. Damage is NOT normal wear and tear. Damage IS, but is not limited to, holes in doors, holes in carpet, holes in walls, burns in countertops, scratches in countertops, broken plumbing fixtures, writing on walls, stains on walls, damage that could have been prevented by a prompt request of a minor repair, or any other damage caused by the tenant, or their guests, beyond normal wear.

  The unit must also be returned clean to receive all of your security deposit. We have provided an extensive checklist of items to be cleaned and advise on how to clean the items.

• You have a property I want to rent. How do I apply?

  Go to Beggs-PM.com to schedule a showing of the units that interest you.

  View the units and ask any questions regarding the units. At the time of showing, we will provide information regarding the unit and the application process.

  If you would like to rent the unit and are willing to sign a 1 year lease, you will need to fill out an application and pay the non-refundable application fee and a unit reservation deposit. (The unit reservation deposit is the same amount as the security deposit.) Applications are required on everyone living in the unit that is 18 years of age and older.

• How do I pay rent?

  Payments are accepted 24 hours a day 7 days a week via your tenant portal. ACH payments are at no cost to you. Credit/debit card payments are subject to transaction fees. Payments processed by our office by phone, check, or money order, are subject to a $15.00 processing fee.

  Our office is located at (mailing address is the same):

  • 244 W Mill Street Suite 102 Liberty, MO 64068
  • Office@Beggs-PM.com

  Office hours 9:00 - 5:00 Monday thru Friday

• I want to get a pet. What do I do?

  Pets are only allowed in duplexes and single family homes. Pets are restricted in the some apartments. All pets must be screened through our pet screening service. Charges will be based on the pet’s screening score. Scores range from 1-5. Pets must score 2 or higher to be accepted. We suggest pre-screening the pet BEFORE purchasing the pet.

  If approved, all leasees will be required to sign a "Pet Addendum" to your lease. Pet fees are based on the pet’s screening score. Payment of a non-refundable, $300 or $400, pet fee will be required. There is an additional $10-$20/month/pet charge for pets staying in the unit.

• I want to move out, but my roommate wants to stay. What do I do?

  If you have the income required to qualify on your own, we will release your roommate from the lease. If you do not meet our applicant approval criteria on your own, you will have to find another qualified roommate to be added to the lease BEFORE we will release your existing roommate from the lease. All tenants are obligated to the original terms of the lease until changed in writing.

• My lease expiration is coming and I want to move out. What do I do?

  Notify us within 30 days of your lease expiration to notify us that you will be leaving. If you are staying beyond your lease period, all lease conditions remain the same with the exception that the lease becomes a month to month lease.

• Who is responsible for paying for repairs & maintenance requests?

  You are responsible for repairs caused by misuse or your negligence. (i.e. torn screens, holes in doors and walls, plumbing stoppages caused by tenants actions) You are also responsible for replacement of items consumed by you. (i.e. replacement of light bulbs, replacement of smoke detector batteries, replacement of air filters on HVAC equipment, etc.)

  Please see the tenant handbook for a detailed explanation.

• What happens if I lock myself out of my unit?

  If residents lose their keys or become locked out of their residence, the following options are available:

  During normal business hours (excluding holidays) residents may come to the main office for assistance. There is no fee for this service. We cannot guarantee that the office will always be attended during business hours. The resident must provide proof of identity before being allowed entry into the residence. There will be a fee for any replacement key provided. (please see Beggs Property Management's Key Policy for details)

  After normal business hours, but prior to 10:00 p.m., residents may contact the office phone number (816) 781-5600. Typically, the office phone is forwarded to service personnel during "non-business" hours. If the service person is available, they will arrange to open the door. The service person must speak to the resident prior to opening the door. There will be a $50.00 charge for this service. Please understand that this service is provided as a convenience to residents and that a service person may not be available to provide this service after normal business hours.

  After 10:00 p.m., no lock out service is provided. Residents have the option of calling a locksmith at resident's own cost and expense. Additionally, any damage to the premises will be at the resident's own cost and expense. No duplication of unit's keys, nor alterations to the unit's locks, are permitted.

• What happens if I lose my key?

  Our goal is to maintain secure residences for our tenants. Control of the residence's keys is critical to maintaining the security of your unit.

  Stolen or lost keys will require rekeying of all the entry locks in your residence. The tenant shall be responsible for the cost of rekeying of the unit's locks in cases where the security of the unit has been compromised through no fault of Beggs Property Management. (This includes, but is not limited to, lost or stolen keys) The approximate cost of rekeying a unit and reissuing of keys is ~$125.00.

  Unit's keys issued shall not be duplicated. One key per leasee will be provided at no charge. Additional keys, if needed and approved, are available through our office at a cost of $10.00/ea. All keys remain the property of Beggs Property Management and must be returned upon termination of the lease. Keys that have been issued, and not returned at the end of the lease, will be treated as lost, or stolen, and will be subject to the rekeying fee listed above.

Maintenance Specific

• Can I be charged for maintenance items?

  Yes. The repair of damage caused by the tenant will be invoiced back to the tenant. Plumbing stoppages that are caused by the tenant will be billed back to the tenant.

  In order to track work done to our property only Beggs Property Management's authorized service technicians are allowed to repair and/or alter our properties. Unauthorized repairs, when discovered, will be removed and invoiced to the tenant.

  Also, tenants will be invoiced for the service charge if they miss a scheduled service call.

• The following are NOT emergencies

  Refrigerator out, locking yourself out of the house, power or gas off, oven not working, air conditioner out if the temperature outside is less than 85 degrees, water heater out. Beggs Property Management is not responsible for loss of food caused by appliance break down.

• What is considered an emergency repair?

  An emergency is anything relating to the property under lease that is threatening to life, health, or the property. Examples: fire, tree blown onto roof, sewage backup, gas odors, broken water pipes, furnace out (if weather is below 45 degrees), air conditioner out (if outside temperature is above 85 degrees). If the emergency is life threatening, call 911 immediately.

• What routine maintenance is my responsibility?

  The replacement of items consumed by the tenant's use is the tenant's responsibility to replace. Such items are light bulbs, smoke detector batteries, replacing dirty air filters on HVAC equipment, clearing of plumbing blockages or stoppages caused by tenant.